Embedded Files
This training was designed to outline the roles and responsibilities of Subject Matter Experts in the training design process.
This training was designed to outline the roles and responsibilities of Subject Matter Experts in the training design process.
Problem: Our training team did not have an outlined process for Subject Matter Experts' (SMEs) responsibilities when reviewing our training material. This was contributing to several problems on our instructional design team, including unlimited review cycles, ineffective feedback, scope creep, and missed deliverable deadlines.
Solution: We designed SME Expectations instructor-led training to describe the end-to-end training design process, identify SME responsibilities, and give SMEs a chance to practice giving effective feedback to the instructional designers. This short eLearning module supplemented the ILT by giving SMEs additional chances to practice giving effective feedback.
Details
Details
Type: eLearning
Audience: Account Management
Date: May 2024
Tool
Tool
Articulate Storyline
Skills
Skills
Needs Analysis
Instructional Design
Storyboarding
Audio Recording and Editing
eLearning Development
The Design Process
The Design Process
Design, Development & Delivery
Design, Development & Delivery
After choosing a design layout, my team and I pulled a list of 50 feedback comments from SMEs during our previous 6 months of review cycles. We categorized these as either "effective" or "ineffective." We used these examples to determine the criteria for what makes feedback effective: being specific, directional, measurable, and using the correct tools.Â
We aimed to keep this module short, simple, and effective. We sent it out as a reinforcement of learning after participants attended our ILT for SME Expectations as a chance to continue practicing what they learned. We included a short review slide and one drag-and-drop activity. Participants were able to complete this in under 30 minutes.
Our LMS administrator uploaded the course to our company LMS and assigned it to participants two weeks after they had attended our ILT. We did not collect a formal score for this since we wanted to keep it as an informal chance for practice. We received positive feedback from participants that this mini-module was a great way to practice and did not feel like an extra required course.
The Finished Project
The Finished Project
Page updated
Google Sites
Report abuse